The Top Management of a Company Determined That Their End-Of-Year

question 14

Multiple Choice

The top management of a company determined that their end-of-year bonuses would not be given due to low sales. Sarah, a department manager, informed her staff that even high-performing employees should not expect a bonus. Sarah's _____ power was limited by the decision of the top management.

• A) legitimate
• B) reward
• C) expert
• D) referent
• E) coercive

Distinguish between maintaining professional boundaries and building constructive professional relationships.

Identify strategies for managing hostile or involuntary clients.

Recognize the benefits of co-facilitation and different facilitation styles.

Learn the importance of rapport-building in facilitating group dynamics.

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Definitions:

Fiedler's Theory

A leadership model proposing that the effectiveness of a leader is determined by their leadership style and the favorableness of the situational control they can exert.

Relationship-Motivated Leaders

Leaders who prioritize and are motivated by building strong relationships with their team members.

Low Control

Refers to a situation or environment where individuals or groups have limited ability to influence or direct outcomes and processes.

Situational Leadership Model II

A leadership approach that suggests leaders should adapt their style to the development level of the individuals they are leading, based on their competence and commitment.