Scenario B

question 79

Multiple Choice

Scenario B. Use the information given below to answer the following questions. Wilson, an employee at Pinnacle Corp., was facing a problem with a coworker. He decided to report his coworker's misbehavior to the department manager, instead of his immediate supervisor. However, he was instructed to consult his supervisor first and solve the matter, if possible. He was advised to raise the matter with the higher authorities only if his supervisor could not settle it.
-In the context of the above scenario, which of the following approaches to management does Pinnacle Corp. follow?

• A) Scientific management
• B) Human relations
• C) Quantitative management
• D) Bureaucracy
• E) Sociotechnical systems theory

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Definitions:

Cognitive Abilities

Cognitive Abilities are the mental skills that enable learning, problem-solving, reasoning, and understanding, including memory, attention, and executive functions.

Piaget

A Swiss psychologist known for his pioneering work in child development, particularly in the field of cognitive development.

Scientifically Tested

Evaluating hypotheses, theories, or products through rigorous and structured experimentation or methods to determine their validity or efficacy.

Formal Operational

A stage in Piaget's theory of cognitive development where individuals begin to think logically about abstract concepts.