Carla Discovered That the Supplier with the Highest Quality Also

question 68

Multiple Choice

Carla discovered that the supplier with the highest quality also had the longest lead time. The supplier with the best lead time had the highest price. To help Carla make her decision, she should ________.

• A) order a small quantity from each supplier for comparison
• B) rely on customer reviews to guide her decision
• C) multiply her ratings for each criteria by the weight for the criteria then sum the scores
• D) check with the Better Business Bureau for customer complaints

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Definitions:

Job Rotation

A work arrangement where employees rotate through a variety of positions within an organization to learn different jobs and gain a broader understanding of the business.

Departmentalization

The process of dividing an organization into different departments, which perform specific tasks or roles.

Work Simplification

The process of analyzing work processes and implementing methods to reduce complexity, increase efficiency, and improve productivity.

Job Characteristics Theory

A theory that suggests job satisfaction is related to five job characteristics: skill variety, task identity, task significance, autonomy, and feedback.