Jon Is the Manager of the Finance Department

question 14

Multiple Choice

Jon is the manager of the Finance department. He has to inform the employees in the department about the introduction of a new analytical software and the resultant changes in procedures. Which one of the following types of communication does he use?

• A) upward
• B) downward
• C) lateral
• D) diagonal

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Definitions:

People Change

Refers to the concept that individuals have the capacity to alter their behaviors, beliefs, or personality traits over time due to various influences such as experiences, education, or therapy.

Pleasant Situations

Scenarios or environments that induce feelings of happiness, satisfaction, or enjoyment.

Situationist Critique

A perspective in social psychology that emphasizes the influence of environmental and situational factors over stable traits in determining human behavior.

Walter Mischel

A psychologist best known for his work on personality theory and cognitive-affective behavior, including the famous marshmallow test on delayed gratification.