A Structured Process That Translates the Voice of the Customer

question 8

Multiple Choice

A structured process that translates the voice of the customer into technical design requirements is known as

• A)quality function deployment (QFD).
• B)failure mode and effects analysis (FMEA).
• C)concurrent design.
• D)robust product design.

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Definitions:

Downstream Division

The section of a company involved with the processing, marketing, and sale of products derived from raw materials.

Profit Centers

Segments within a business that are directly responsible for generating profits through their activities and performance.

Divisional Profit

The earnings generated by a distinct operational unit or division within a larger organization, often assessed to evaluate the unit's financial performance.

Coordination

The organization and alignment of activities, tasks, and resources to achieve a specific goal or objective efficiently.