Dumplings -To-Go (DTG) Provides Take-Out Dumplings and Noodle Dishes to Customers

question 121

Multiple Choice

Dumplings -To-Go (DTG) provides take-out dumplings and noodle dishes to customers at its chain of drive-through restaurants. The target for a customer's waiting time is 3.0 minutes +/- 1 minute. Each month, one of the managers observes the drive-through process and collects a sample of 4 waiting times a day over a 6 day period. The data for one restaurant appears below. Calculate the process capability ratio. Is this restaurant capable of meeting DTG standards? Insert table here

• A) yes
• B) no
• C) Cannot be determined from the above information

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Definitions:

First Processing Department

The initial stage of the manufacturing process where raw materials start to be transformed into a product.

Conversion Costs

Conversion Costs are the combined costs of labor and overhead required to transform raw materials into finished products.

Forming Department

A specific section within a manufacturing facility where raw materials are shaped or formed into parts for products.

Weighted-Average Method

An inventory costing method that calculates the cost of goods sold and ending inventory using the average cost of all goods available for sale during the period.