Mark Is an Excellent Technical Writer

question 18

Multiple Choice

Mark is an excellent technical writer. He has never missed a deadline and all his projects are of superior quality. He now wants to telecommute two days a week, so that he can spend more time with his family. He feels that he has proven his reliability. However, his boss is unable to comply with his request and gives him a substantial raise instead. According to the expectancy theory, Mark's disappointment demonstrates a breakdown in the ________ relationship.

• A) performance-reward
• B) effort-performance
• C) rewards-personal goals
• D) effort-satisfaction
• E) performance-achievement

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Definitions:

Cultural Norms

Shared expectations and rules that guide behavior of people within social groups.

Cultural Safety

The practice of empowering individuals by respecting their cultural identity and ensuring the environment is safe for them, without the assault or challenge of their identity.

Cultural Awareness

The understanding and recognition of the differences and similarities among cultures.

Cultural Sensitivity

The awareness and respect of cultural differences and similarities within and between communities.