What Is a Key Caveat of Using Observation of Customers

question 13

Multiple Choice

What is a key caveat of using observation of customers?

• A) Quality is more important than quantity
• B) Observe as many customers as possible
• C) Observe customers in only one location
• D) Only allow one venture team member to do the observation

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Definitions:

Rehabilitation Act

United States legislation aimed at protecting individuals with disabilities from discrimination in programs receiving federal financial assistance, enacted in 1973.

Discrimination

Unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, sex, or disability, leading to inequality and social tension.

Federal Government

The national government of a federation, responsible for enacting and enforcing laws applicable throughout the entire country.