What Is a Key Caveat of Using Observation of Customers

question 13

Multiple Choice

What is a key caveat of using observation of customers?

• A) Quality is more important than quantity
• B) Observe as many customers as possible
• C) Observe customers in only one location
• D) Only allow one venture team member to do the observation

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Definitions:

Eldercare

Support and services provided to meet the needs and requirements of elderly people.

Extended Leave

A period of absence from work granted to employees for reasons such as medical conditions or family care, which is longer than typical vacation or sick leave.

Performance Standards

The expected levels of performance that set the benchmark for the quality and effectiveness of work activities or outcomes.

Incentive Systems

Programs or strategies designed to motivate and reward employees in order to enhance their performance and productivity.