Which of the Following Is NOT One of the Major

question 78

Multiple Choice

Which of the following is NOT one of the major categories of costs associated with quality?

• A)prevention costs
• B)appraisal costs
• C)internal failure costs
• D)external failure costs
• E)None of the above;they are all major categories of costs associated with quality.

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Definitions:

Discourtesy and Disrespect

Behaviors or actions that are rude, inconsiderate, or show a lack of regard for others.

Cognitive Map

A mental representation of a spatial arrangement such as a maze.

Latent Learning

Learning that occurs without immediate reinforcement and is not demonstrated until a suitable motivation is provided.

Observational Learning

A learning process in which individuals acquire new behaviors by watching and imitating others, as proposed by Albert Bandura.