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Identify the ten determinants of service quality.Describe two of them in a sentence or two each.
HMOs
Health Maintenance Organizations, a type of health insurance plan that limits coverage to care from doctors who work for or contract with the HMO.
PPOs
Preferred Provider Organizations, a type of health plan that contracts with medical providers to create a network of preferred doctors and hospitals for its members.
DRG Payment System
The Diagnosis-Related Group (DRG) payment system is a method used by Medicare and some other insurance programs to categorize hospitalization costs and determine how much to pay for a patient's hospital stay.
Fee-For-Service System
A pricing structure where services are itemized and each is charged individually.
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