Costs of Inspectors,testing,testing Equipment,and Labs Are Examples Of

question 18

Multiple Choice

Costs of inspectors,testing,testing equipment,and labs are examples of:

• A)Prevention costs
• B)Appraisal costs
• C)Internal failure costs
• D)External failure costs
• E)Improvement costs

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Definitions:

Parallel Referral Sale

Not only selling a product but also selling the idea of giving prospects’ names as well.

After-Sales Service

Support provided by a company to its customers following the purchase of a product or service, aimed at ensuring customer satisfaction and loyalty.

Referral Cycle

Provides guidelines for a salesperson to ask for referrals in four commonly faced situations experienced by salespeople.

Prospects

Individuals or businesses that are considered likely candidates for the purchase of goods or services, often identified through lead generation efforts.