Which of the Following Is Not Included in Internal Service

question 16

Multiple Choice

Which of the following is not included in internal service quality?

• A)Workplace design
• B)Job design
• C)Employee selection
• D)Product design
• E)Employee recognition

---

Definitions:

Action System

A conceptual framework in sociology that views social systems as composed of interrelated actions of individuals and groups.

Systemic Evolution

Describes the process of change and development within a system, particularly in the context of complex systems and societies.

Differentiation

In sociology, differentiation refers to the process by which institutions and social processes become increasingly specialized and distinct from one another in modern societies.

Latency

A phase or period of inactivity or dormancy where underlying processes are not yet visible or are developing below the surface.