Examlex
All of the following are steps in the process of action research except:
Customer Complaints
Expressions of dissatisfaction or reports of failure in a product or service from customers to the provider.
Unreasonable Customers
Customers who have impractical or excessive demands or complaints, often difficult to satisfy.
Angry Customers
Individuals who express dissatisfaction or frustration towards a service or product, often seeking resolution or compensation.
Rewarding Customers
The practice of offering benefits, discounts, or other incentives to customers as a form of appreciation and encouragement for their loyalty.
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