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Q2: Channels low in richness can carry routine
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Q99: 'Selective perception' refers to when a sender
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Q137: What is social identity theory and how
Q138: _ make a leader's influence not only
Q152: Leaders are needed to formulate detailed plans.
Q156: 'Expert power' refers to influence that derives
Q167: Those who are powerful,articulate and persuasive are
Q173: In third-party negotiations,a neutral third party who