When Employees Are Required to Follow Their Job Description or to Comply

question 163

Multiple Choice

When employees are required to follow their job description or to comply with company policies,communication is performing a ________ function.

• A)emotional expression
• B)control
• C)motivation
• D)information

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Definitions:

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior.

Punitive Toilet Training

A toilet training approach that uses punishment to discourage undesired responses or behaviors in early childhood development.

Obsession

A persistent, intrusive, and unwanted thought or urge that causes distress or anxiety.

Unresolved Electra

A concept from Freudian psychology suggesting unresolved competition with the mother for the affection of the father.