OB Can Provide Considerable Guidance in Helping Managers Create Customer-Responsive

question 118

True/False

OB can provide considerable guidance in helping managers create customer-responsive cultures.

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Definitions:

Interviews

A method of collecting information through direct conversation, typically used for research or employment selection purposes.

Experimental Research Method

A research methodology that tests hypotheses and establishes cause-effect relationships by manipulating independent variables and observing their effects on dependent variables.

Cause-and-Effect Relationships

The principle that an action or event (cause) will produce a certain response or outcome (effect) in a given context.

Descriptive

Pertaining to the detailed description of characteristics, behaviors, or the setting of an event without imposing any interpretations or judgments.