Customer Value Is an Important Part of Activity-Based Management and It

question 76

Multiple Choice

Customer value is an important part of activity-based management and it enables an organisation to achieve both cost reduction and improved customer value through the use of which of the following?
i.Identifying major opportunities for cost reduction
ii.Determining root causes of these costs.
iii.Developing programs to eliminate the causes of these costs.iv.Introducing performance measures to monitor the effect of these programs.

• A) i,ii and iv
• B) i,ii and iii
• C) ii,iii and iv
• D) All the given answers

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Definitions:

Middle Class

A social group between the upper and working classes, typically inclusive of professionals, business workers, and others with a moderate to high level of income.

Economic Order

A systematic arrangement of activities and institutions that collectively determine the production, distribution, and consumption of goods and services in a society.

Relative Luminance

A measure of the amount of light that is reflected from or emitted by a surface, viewed from a specific angle, and normalized to a scale from 0 to 1.