Which of the Following Metrics Is Most Likely Used in Evaluating

question 1

Multiple Choice

Which of the following metrics is most likely used in evaluating an outsourced call centre but not a manufacturing process?

• A)quality
• B)delivery
• C)logistics
• D)cost
• E)personnel evaluations and training

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Definitions:

Beakers

Laboratory glassware with a wide body and a spout for pouring, commonly used in chemical experiments and procedures.

Class Inclusion Tasks

Cognitive tasks that assess a person's ability to understand that one category or class can include several different subcategories simultaneously.

Seriation

Placing objects in an order or series according to a property or trait.

Linear Thinking

A thought process that follows a straight, direct path to reach a conclusion or solution, often focusing on sequential steps.