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The Phrase Six Sigma Has Two Meanings

question 54

True/False

The phrase Six Sigma has two meanings. One is statistical, referring to an extremely high process capability; the other is a comprehensive system for achieving and sustaining business success.


Definitions:

Installation

The process of setting up or configuring a product or system so that it is ready for use.

Delivery

Refers to the process of transporting goods from a seller to the purchaser's location.

Credit

Refers to the ability of a consumer or business to borrow money with the promise to repay it, along with any agreed upon interest, at a later date.

Channel Conflict

This arises when different sales channels (such as online and brick-and-mortar stores) for the same product compete with each other, potentially undermining sales or brand coherence.

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