In Mass Service and Professional Service, the Operations Manager Should

question 183

Multiple Choice

In mass service and professional service, the operations manager should focus extensively on:

• A) automation.
• B) equipment maintenance.
• C) sophisticated scheduling.
• D) human resources.
• E) cost-cutting initiatives.

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Definitions:

Trade Balance

The difference in value between a country's imports and exports over a certain period, indicating the net exports of goods and services.

Trade Balance

The difference between a country's exports and imports of goods and services, indicating whether a country has a trade surplus or deficit.

Negative

A condition or quantity less than zero or a loss or deficit in context.

Opportunity Cost

The value of the best alternative foregone as a result of choosing a particular action or decision.