Quality Function Deployment Refers to Both (1) Determining What Will

question 33

True/False

Quality function deployment refers to both (1) determining what will satisfy the customer and (2) translating those customer desires into a target design.

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Definitions:

Sequential-random

A term used to describe processes or events that occur in a sequence but have unpredictable outcomes or orders.

Formal Mentoring Programs

Organization-sponsored programs in which seasoned employees are recruited as mentors and matched with protégés.

Informal Mentoring

A non-structured, personal guidance relationship that develops naturally between a more experienced individual and a less experienced individual, sharing insights and advice for personal or professional development.

Collective Socialization

The process by which a group of individuals acquires the values, norms, and behaviors that are necessary for participation in a particular society or organization.