A Company Is Deciding Between 2 Foreign Firms to Provide

question 90

Essay

A company is deciding between 2 foreign firms to provide its call center services.A factor-rating method is used.Factors are rated on a scale of 1-10,with 10 being the best score.
A: If the factors are weighted equally (respective weights of .3333),which firm is preferred?
B: Suppose a consultant recommended that Factor 2 be twice as important as Factor 1,while Factor 3 should be four times as important as Factor 1.Which firm is best now using a weighted method? (Round your weights to the nearest four decimal places. )

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Definitions:

Organized Patterns

Predetermined or structured ways in which elements are arranged, leading to predictable outcomes.

Situation

The set of all external and internal factors that are present at a given time and place, influencing an individual's actions and decisions.

Information-processing Approach

A model in psychology that describes cognition as the processing of information through a system that works similarly to a computer.

Computer

An electronic device capable of processing, storing, and displaying information for various tasks.