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Productivity is generally more difficult to improve in the service sector than in the manufacturing sector.
Exclusive Rights
Special privileges granted to an individual or organization, allowing them to use, produce, or sell a particular product or service, often protected by law.
Rights Arbitration
Arbitration over interpretation of the meaning of contract terms or employee work grievances
Interest Arbitration
A method of resolving labor disputes by involving a neutral third party who makes binding decisions based on the arguments and interests presented by both sides.
Collective Agreement
A written contract negotiated between an employer and a union representing employees, outlining terms of employment, salaries, and work conditions.
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