James and Neung Are Negotiating a Purchase from Neung's Tai

question 89

Multiple Choice

James and Neung are negotiating a purchase from Neung's Tai corporation. James notices that Neung is very quiet. Rather than assume that Neung is upset at how the negotiations are going, James continues to discuss the details of how the purchase will ensue. Finally James closes the deal and later learns that Neung's quiet moments were respectful moments to allow James to reveal his deal. Which strategy did James use to succeed?

• A) Suppose certain universal similarities.
• B) Emphasize description rather than interpretation.
• C) Practice empathy.
• D) Assume differences until similarity is proven.
• E) Treat interpretations as a working hypothesis.

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Definitions:

Schizophrenia

A chronic mental health disorder characterized by distortions in thinking, perception, emotions, language, sense of self, and behavior.

Alcohol Abuse

The harmful or hazardous use of alcohol, which may lead to health issues, social problems, or both.

Anemic

A condition characterized by a deficiency of red blood cells or hemoglobin in the blood, leading to fatigue and weakness.

Tachypnea

An abnormally rapid breathing rate, which can be a symptom of various medical conditions or responses to stress.