Your Fellow Employees Have a Terrible Work Situation

question 35

Multiple Choice

Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory.
-What action would probably most motivate the employees?

• A) improving working conditions
• B) fixing the heating system
• C) receiving recognition for a job well done
• D) having the supervisor "hang around" more
• E) relying more on punishment for poor performance

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Definitions:

Downsizing Strategy

A business strategy involving the reduction of a company's workforce in order to cut costs and improve efficiency or profitability.

Voluntary Severance

An option allowing employees to choose to leave their positions in exchange for a pre-determined compensation package.

Work Redesign

The process of altering jobs and work processes to improve employee satisfaction and productivity.

Automation

The shift toward converting work that was traditionally done by hand to being completed by mechanical or electronic devices.