Which of the Following Is an Important Insight That Affective

question 9

Multiple Choice

Which of the following is an important insight that Affective Events Theory provides?

• A) The market does not necessarily financially reward emotional labor, since jobs with low cognitive demands and high emotional labor pay little.
• B) Emotions provide valuable insights into how workplace hassles and uplifting events influence employee performance and satisfaction.
• C) Surface acting is not an innate behavior, but must be learned, and is emotionally exhausting.
• D) Women are more emotionally expressive than men, they experience emotions more intensely, and they tend to hold onto emotions longer.
• E) Poor sleep impairs job satisfaction because people feel fatigued, irritable, and less alert.

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Definitions:

Communication

The exchange of information or expression of ideas, feelings, or instructions through various means including speech, writing, or behavior.

Analyze

The process of examining something methodically and in detail, typically to explain and interpret it.

Irregular Rates

Variations in frequency or amount that do not follow a consistent or predictable pattern.

Agreement

A mutual understanding or arrangement reached by two or more parties, usually formalized by a legal document.