The following information pertains to James Adams Corp. for 2016: 
Quality costs are what percentage of sales?
Definitions:
Labor
The human effort, including both physical and mental capabilities, utilized in the production of goods and services.
International Companies
Businesses that operate across multiple countries outside of their original country of establishment.
Product Manufacturing
The process of producing goods from raw materials through various procedures such as assembly or chemical transformation.
Globalization
The process by which businesses or other organizations develop international influence or start operating on an international scale, leading to increased interconnectedness and interdependence of the world's markets and businesses.
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