Studies Have Found That Customers Are Typically Ready to Make

question 112

Multiple Choice

Studies have found that customers are typically ready to make a purchase decision well before salespeople attempt to close the sale. Salespeople can learn when to close the sale by

• A)listening to customers and paying attention to their body language.
• B)keeping accurate records regarding how long it took to close sales in the past.
• C)asking sales personnel to estimate the average time before customers are ready to close.
• D)using the same selling process for all customers.
• E)monitoring and mimicking the closing process used by their sales managers.

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Definitions:

Monopolistically Competitive

Refers to a market structure where many firms sell products that are similar but not identical, allowing for some degree of market power due to differentiation.

Profit-Maximizing

A strategy or point at which a business achieves its highest possible profit under given conditions.

Incurring Losses

The state of experiencing a negative financial result, where expenses exceed revenues.

Monopolistically Competitive

A market structure characterized by many sellers offering differentiated products, allowing for elements of competition and some degree of market power for each seller.