Sally Has Been Having a Difficult Time Working with a Particular

question 72

Multiple Choice

Sally has been having a difficult time working with a particular buyer while using the personal selling process,and she has asked her manager,Chris,for some ideas about how to close the sale effectively.Chris asks her a number of questions to help sort out the difficulties.Which of the following questions would Chris be least likely to ask?

• A) "What does the buyer's body language tell you about her readiness to buy?"
• B) "Did you skip any steps in the process?"
• C) "Are there any reservations that have not been addressed to the buyer's satisfaction?"
• D) "Have you completed the follow-up to ease the buyer's mind?"
• E) "Should you go back to an earlier stage in the process and start the process over from there?"

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Definitions:

Post-Closing Trial Balance

A list of all accounts and their balances after closing entries have been made, used to check the equality of debits and credits and prepare for the next accounting period.

Owner's Equity Statement Accounts

Reports detailing changes in the owner's equity account for a period, showing contributions, withdrawals, and the period's profit or loss.

Balance Sheet Accounts

Balance Sheet Accounts are the accounts that reflect the assets, liabilities, and equity of a company as recorded on the balance sheet, giving a snapshot of financial health at a specific point in time.

Current Assets

Liquid assets that a company owns and expects to use or convert into cash within a year or its operational cycle.