Which of the Following Is a Guideline for a Successful

question 114

Multiple Choice

Which of the following is a guideline for a successful CRM system?

• A) Customer information is not retained past the initial contact with the customer.
• B) Intuition and experience must define the products provided by the organization.
• C) The product takes center stage in the organization.
• D) Customer information is centralized.
• E) All of these are guidelines for a successful CRM system.

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Definitions:

Histograms

Graphical displays of data that use bars to represent the frequency of numerical data that are separated into intervals, or bins.

Original Data

The raw data collected directly from the source without any processing or manipulation.

Spread

A term referring to the range or distribution of a set of data points or values, indicating how far apart data points are.

Histograms

A type of graphical representation of data distribution using bars of different heights to illustrate the frequency of data points within certain ranges.