Variability of Services Means the Quality of a Service May

question 181

True/False

Variability of services means the quality of a service may not be tangible.

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Definitions:

Consumer's Five Senses

Refers to how businesses tap into taste, touch, sight, sound, and smell to influence consumer behavior and enhance the shopping experience.

Product Differentiation

Product differentiation is a marketing strategy that businesses use to distinguish their products from similar offerings on the market.

Service Sector

The sector of an economy that is concerned with the production of services rather than goods, including industries like healthcare, education, retail, and financial services.

Mission

The purpose or rationale for an organization’s existence.