There Are Fewer Problems Caused by the Service Characteristic of _____

question 29

Multiple Choice

There are fewer problems caused by the service characteristic of _____ when the service being purchased requires little interaction between the service personnel and the customer.

• A) perishability
• B) inseparability
• C) intangibility
• D) heterogeneity
• E) instability

Comprehend the concept of job satisfaction and its significance.

Understand the use and objectives of virtual teams.

Recognize the importance of gender diversity in enhancing team productivity.

Explain the concept and application of 360-degree feedback in performance appraisal.