Treating Employees as Customers and Developing Systems and Benefits That

question 76

Multiple Choice

Treating employees as customers and developing systems and benefits that satisfy their needs such as training,stressing teamwork,and employee empowerment is known as _____ marketing.

• A) organizational quality
• B) relationship
• C) internal
• D) job-faceted
• E) job-satisfaction

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Definitions:

Attitude

A settled way of thinking or feeling about something, reflecting a person's beliefs, feelings, and predispositions towards objects, people, or events.

Jigsaw Classroom

An educational approach designed to minimize racial conflict among school children by promoting cooperation and understanding in ethnically diverse classrooms.

Prejudice

A preconceived opinion or judgment about someone or something that is not based on reason or actual experience, often stemming from stereotypes.

Ethnic Backgrounds

References to a person's ancestry or culture, often related to nationality, language, religion, and other social factors that demonstrate a shared communal identity.