Some Consumers Accused Juno Internet Service Provider of Making It

question 153

Multiple Choice

Some consumers accused Juno Internet service provider of making it "unreasonably difficult for them to cancel its so-called 'free' trial period for its Premium Internet Service." The Internet service provider failed to notify customers that it would only allow cancellations through a single,unpublished telephone number.Which federal agency would have jurisdiction over this deceptive and misleading advertising?

• A) Food and Drug Administration
• B) Federal Communications Commission
• C) Department of Education
• D) National Association of Broadcasters
• E) Federal Trade Commission

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Definitions:

Financial Break-even Point

The Financial Break-even Point is the level of revenue at which a company's total costs and total revenues are exactly equal, indicating no net profit or loss.

Net Present Value

A financial analysis method used to determine the overall value of a projected investment or project by calculating the present value of expected future cash flows.

Operating Cash Flow

Measures the cash generated by a company's normal business operations.

Degree of Sensitivity

Refers to the responsiveness measure of how a dependent variable such as demand or price reacts to changes in an independent variable.