Zeena Has a Tendency to Use Praise or Flattery with Her

question 57

Multiple Choice

Zeena has a tendency to use praise or flattery with her boss prior to making a request for her per diem invoice.Zeena is using which of the following influence tactics?

• A) Inspirational appeal
• B) Ingratiation
• C) Pressure
• D) Consultation
• E) Rational persuasion

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Definitions:

Individuals

Single human beings as distinct from a group, class, or family.

Power

The ability or potential to control or sway the actions of others or the path of events.

Managers

Individuals in an organization responsible for planning, directing, and overseeing the operations and activities of a team or department to achieve the set goals.

Resources

Essential assets or materials needed to carry out tasks, projects, or achieve goals.