SCENARIO 13-1 You Are Developing a Training Manual That Will

question 130

Multiple Choice

SCENARIO 13-1 You are developing a training manual that will assist managers in designing an appropriate organizational structure for new organizations.You have included information and references for all of the key questions that managers need to answer.
-Refer to Scenario 13-1.The degree to which rules and regulations are used to direct employees and managers in their work is termed

• A)chain of command.
• B)formalization.
• C)span of control.
• D)departmentalization.
• E)division of labour.

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Definitions:

Steamer Planter

A Confederate steamship hijacked in 1862 by Robert Smalls, an enslaved African American who then sailed it to freedom and surrendered it to the Union.

Robert Smalls

An African American who escaped slavery to become a Union naval hero and later a US Congressman.

Union Navy

The naval force of the United States during the American Civil War, playing a critical role in blockading the Confederate states.

Impressment

The act of forcibly taking men into military service without their consent, especially used by British Royal Navy against American seamen in the early 19th century.