Which of the Following Statements About the Importance of Norms

question 60

Multiple Choice

Which of the following statements about the importance of norms is FALSE?

• A)Norms facilitate the group's survival.
• B)Norms encourage cost effectiveness.
• C)Norms increase the predictability of group members' behaviours.
• D)Norms reduce embarrassing interpersonal problems for group members.
• E)Norms allow members to express the central values of the group.

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Definitions:

Dimensions Of Customer Service

The various aspects of how businesses meet customer needs and expectations, including responsiveness, accuracy, and empathy.

Response Time

The duration taken to react or respond to a request, order, or need, often critical in customer service and emergency situations.

Product Variety

The range of different products or services offered by a company to meet various customer needs and preferences.

Distribution Network

A system of warehouses, transport services, and distribution centers that facilitates the movement of products from manufacturers to consumers.