The Requirement for People to Conform to Certain "Display Rules

question 49

Multiple Choice

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

• A)emotional contagion.
• B)affective events theory.
• C)emotional regulation.
• D)emotional display.
• E)emotional opposition.

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Definitions:

Diffusion

In a business context, the process by which a new idea, product, or practice spreads within an organization or society.

Diffuse or Die

A principle suggesting that spreading out or disseminating information, innovation, or individuals is critical for survival or success.

Richard Walton

A prominent figure in the field of industrial relations and organizational behavior, known for his innovative work on workplace conflict resolution methods.

Diffusion

The process through which innovations or ideas spread across populations or social systems.