Examlex
Which of the following statements regarding drug testing of public and private employees by employers is true?
Continuous Improvement
Continuous improvement is an ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.
Total Quality Management
A management approach focused on continuous improvement of processes, products, and services by involving all employees in quality-related activities.
Customer Orientation
A business strategy that focuses on creating a positive experience for customers, prioritizing their needs and satisfaction.
Factory Overhead
The total of all indirect costs involved in manufacturing a product, including expenses such as utilities, maintenance, and salaries of indirect labor.
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