Bots Refer to

question 181

Multiple Choice

Bots refer to

• A)web pages that serve as publicly accessible personal journal for an individual or organization.
• B)computer files that a marketer can download onto the computer or mobile phone of an online shopper who visits the marketer's website.
• C)electronic shopping agents that comb websites to compare prices and product or service features.
• D)filters that reduce the number of unsolicited messages allowed into an individual's e-mail account.
• E)interactive Internet-enabled systems that allow individual customers to design their own products and services.

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Definitions:

Deep Muscle Relaxation

A technique that involves tensing and then relaxing specific muscle groups to reduce stress and anxiety.

Speaker Anxiety

The nervousness or fear a person experiences before or during a public speaking event.

Trait Anxiety

A characteristic of an individual that denotes their tendency to perceive situations as threatening, leading to anxiety.

Communication Apprehension

The fear or anxiety associated with real or anticipated communication with others.