Some Websites Enable a User to Talk Directly with a Customer

question 108

Multiple Choice

Some websites enable a user to talk directly with a customer representative using an online chat feature while shopping on the site. This is an example of the ________ website design element.

• A) convenience
• B) connection
• C) control
• D) community
• E) communication

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Definitions:

NAFTA

The North American Free Trade Agreement, a treaty between the United States, Canada, and Mexico designed to reduce trading barriers and promote economic cooperation among these countries.

Worker Rights

The legal and moral entitlements attributed to employees, including the right to fair pay, safe working conditions, and freedom from discrimination.

Transnational Collaboration

The practice of individuals, groups, or entities from different nations working together toward a common goal or on a shared project.

Labor Movement

A broad social movement seeking to improve rights, wages, and working conditions for workers through collective action and labor unions.