In Terms of Website Design and the Online Customer Experience

question 24

Multiple Choice

In terms of website design and the online customer experience, commerce refers to

• A)business-to-business only transactions made between a purchasing manager's website and websites from its suppliers.
• B)Internet-based networks that permit communication between a company and its suppliers, distributors, and other partners.
• C)websites specifically designed for electronic funds transfer with banks and other institutions such as PayPal.
• D)the application of information and communication technologies in support of the firm's entire business activities.
• E)the website's ability to conduct sales transactions for products and services.

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Definitions:

Nonsteroidal

Refers to medications or compounds not derived from steroids, often used to reduce inflammation, fever, or pain without the side effects of steroids.

Cortisol

A steroid hormone produced by the adrenal glands, often referred to as the "stress hormone" because its levels increase in response to stress and low blood-glucose concentration.

Immune Responses

The body's defensive reactions to foreign substances or pathogens, including the production of antibodies and other mechanisms of immunity.

Stress

A physical, mental, or emotional factor that causes bodily or mental tension, which can come from any event or thought that makes someone feel frustrated, angry, or nervous.