One Problem That Can Occur from the Use of a Transactional

question 1

Multiple Choice

One problem that can occur from the use of a transactional website is __________,even though marketers claim the number of new customers they attract to stores offsets this problem.

• A)customer attrition
• B)stickiness
• C)cannibalization
• D)unauthorized buzz
• E)excessive product returns

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Definitions:

Aggressive Behavior

Actions or responses that are hostile, harmful, or destructive, often with the intent to dominate or injure.

Frustration

An emotional response to opposition, related to anger and disappointment, that arises from the perceived resistance to the fulfillment of an individual's will or goal.

Speed Dates

short, timed interactions typically used in dating to allow individuals to meet and quickly assess mutual interest or compatibility.

Future Contact

The anticipation or arrangement of an interaction or meeting that will occur at a later date.