There Are Six Commonly Used Techniques to Deal with Objections

question 195

Multiple Choice

There are six commonly used techniques to deal with objections: __________;agree and neutralize;accept the objection;denial;and ignore the objection.

• A)redirect the conversation
• B)defer to a supervisor
• C)probe by asking additional questions
• D)distract by identifying competitor shortcomings
• E)acknowledge and convert the objection

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Definitions:

Balance Sheet

A financial statement that displays a company's assets, liabilities, and shareholders' equity at a specific point in time, providing a basis for computing rates of return and evaluating its capital structure.

Assets

Economic resources owned or controlled by a business or an individual, expected to provide future benefits.

Recording Process

The systematic method of capturing all financial transactions of a business in accounting records.

Adjusting Entries

At the close of an accounting cycle, journal postings are made to apportion earnings and expenditures to the period they truly happened.