All of the Following Are Forms of Sales Automation EXCEPT

question 196

Multiple Choice

All of the following are forms of sales automation EXCEPT:

• A)sales training.
• B)memos from a sales manager to her salesforce.
• C)sales presentations.
• D)account analysis.
• E)order processing.

Identify differing negotiation styles and their effectiveness.

Describe the concept of Machiavellianism and its impact on negotiation.

Understand the disadvantages of using laboratory simulations in behavioral research.

Understand the distinction between sex and gender in the context of negotiation.

---

Definitions:

Variability

A quantitative measure that describes the degree to which scores in a distribution are spread out or clustered together.

Standard Deviation

A measure of variability that represents the average amount by which individual scores in a distribution vary from the mean.

Variance

A measure of variability that represents the mean of all squared deviation scores.

Nominal

Scale used to classify or categorize data into groups that have different names but are not related to each other in any other systematic way.