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A firm becomes a channel captain because it is the channel member with the ability to influence the behavior of other members.Influence can take four forms,one of which is
Buffer
A temporary storage area, typically in memory, used to hold data while it is being transferred from one place to another.
Justification Material
Evidence or reasoning presented to support an argument or decision.
Strategic Buffer
A tactic or method used in communication to mitigate potential negativity or soften the delivery of a message.
Bad-News Message
A type of communication that delivers unfavorable or disappointing information to the recipient.
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