IBM Has Built a Single __________ That Would Handle Raw

question 89

Multiple Choice

IBM has built a single __________ that would handle raw material procurement,manufacturing,logistics,customer support,order entry,and customer fulfillment across all of IBM-something that had never been done before.

• A)integrated supply chain
• B)extranet computer system
• C)customer service department
• D)intranet supply network system
• E)global procurement network

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Definitions:

Organic Structure

A flexible, decentralized organizational structure with low levels of formalization.

Informal Communication

The exchange of information through non-official channels, often based on personal relationships rather than organizational structure.

Innovation

The process of creating, developing, and implementing new ideas, processes, or products that are intended to improve efficiency, effectiveness, or competitive advantage.

Departmentalization

The method by which an organization divides its operations into separate units or departments based on function, product, geographic location, or customer base.