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Figure 15-10 above indicates that supply chain managers must balance total logistics cost factors against customer service factors.The six total logistics cost factors ("A," "B," "C," "D," "E," and "F") include all of the following EXCEPT:
Perfect Rationality
The assumption or condition under which individuals make decisions that are entirely logical and optimize their self-interest.
Turnover
The rate at which employees leave a company and are replaced by new employees, affecting the company's performance and morale.
Decision-Making Error
Mistakes or flaws in the process of choosing between alternatives that can lead to suboptimal or harmful outcomes.
Salaries
Regular payments made to employees for their labor, typically expressed as an annual sum and paid in monthly or biweekly intervals.
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