Developing,pricing,promoting,and Delivering Services Are Challenging Because the Quality of the Service

question 211

Multiple Choice

Developing,pricing,promoting,and delivering services are challenging because the quality of the service is often inconsistent.Organizations attempt to reduce this inconsistency by

• A)paying higher incentives to employees to encourage satisfactory performance.
• B)reducing incentives available to employees because of poor performance.
• C)reducing the customer contact points in the service delivery process.
• D)providing standardization and training.
• E)exercising better hiring practices.

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Definitions:

Charter Schools

Charter schools are independently operated public schools that have greater flexibility in their operations in exchange for increased performance accountability, aiming to provide innovative and quality education.

Licensed

Officially permitted to operate or practice a profession by meeting the necessary qualifications and obtaining a certificate from the relevant authority.

Funded

Financially supported or provided with resources for a particular purpose or project.

Different Types

A phrase referring to various categories, classifications, or kinds within a particular subject or area.